1. The principle that guarantees complaints to the National Human Rights Commission (NHRC) is when complaints are received, regardless of the method. A letter acknowledging the complaint will be sent within three days.
2. In the investigation, once the complaint has been received, it will be considered that Is it within your authority or not? If it is under your authority There will be an officer responsible for the case and a specialized sub-committee involved who will examine the complaint and present it to the National Human Rights Commission.
3. Inspection of complaints in some matters cannot be specified for a time period. It depends on the content of evidence, search, investigation, and cooperation of the complainant. and/or agencies involved in the case of complaints
4. After the NHRC has considered the matter that has been inspected. The results of the consideration will be reported in various ways according to the reasons and information found. There may be cases that must be resolved within the specified period. There are strategic suggestions including improving policies and amending laws.